Arize Healing
LEGAL POLICIES
Terms of Service
Last updated: January 2026
These Terms of Service (“Terms”) govern your use of services provided by Arize Healing (“we,” “us,” or “our”).
By accessing our website, booking a call, scheduling an appointment, or participating in any service offered by the Company, you agree to these Terms. Please read them carefully.
1. Eligibility & Use of Services
By using our services, you confirm that:
- You are at least 18 years of age
- You are participating voluntarily
- You will use our services for lawful purposes only
- You will not misuse, copy, or distribute content without permission
2. Nature of Services & Disclaimer
We provide health, wellness, and complementary services, which may include in-person and/or virtual sessions.
Services may be delivered by regulated or non-regulated practitioners, depending on training, credentials, and jurisdiction.
Unless explicitly stated otherwise:
- Services are not a substitute for medical care, physical or mental health emergencies. If you are experiencing an emergency, contact local emergency services immediately.
- We do not diagnose medical conditions
- No guarantees or specific outcomes are promised
- Results vary based on individual circumstances.
You remain fully responsible for your well-being, decisions, and actions before, during, and after services
3. Client Responsibility
You agree to:
- Provide accurate and complete health information
- Inform us of any relevant health conditions or changes
- Ask questions if you do not understand any aspect of services
- Participate at your own discretion and responsibility
4. Informed Consent
By receiving services, you acknowledge that:
- You understand the nature and scope of the services
- You voluntarily consent to participate
- You may stop services at any time
5. Virtual Services
For online or virtual services, you acknowledge:
- Reasonable security measures are used
- There are inherent risks with electronic communication
- Technology issues may occur
- The practitioner representing Arize Healing is committed to operating and providing service from a private environment.
- You are responsible for ensuring a safe, private environment while receiving the services.
6. Intellectual Property
All content, materials, branding, text, graphics, and resources are owned by or licensed to Arize Healing.
You may not copy, reproduce, distribute, or repurpose any content without prior written consent.
7. Appointments, Cancellations & No-Shows
- Appointment scheduling is subject to availability
- Cancellation and rescheduling policies are determined at the practitioner’s discretion
- No-show fees may apply at the practitioner’s discretion
- Refunds, if any, are at the practitioner’s discretion
- Specific policies will be communicated separately where applicable.
8. Payments & Bookings
Payments are processed through authorized third-party providers
- Prices are disclosed prior to booking
- Payment is required as agreed at the time of booking or service delivery.
- You agree to provide accurate billing information
- Complimentary calls (if offered) are informational only and not therapeutic
9. Limitation of Liability
To the fullest extent permitted by law, the Company is not liable for any direct, indirect, incidental, or consequential damages arising from:
- Participation in services
- Use or interpretation of information provided
- Emotional, physical, or personal outcomes
- Participation is at your own risk and discretion.
10. Termination of Services
We reserve the right to refuse or discontinue services where:
- These Terms are violated
- Safety or ethical concerns arise
- Continued services are no longer appropriate
11. Governing Principles
These Terms are intended to comply with applicable laws and professional standards in the practitioner’s jurisdiction.
12. Contact Information
We may update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
For service-related questions or requests, contact:
Arize Healing
San Francisco, CA
Refund & Cancellation Policy
Last updated: January 2026
This Refund & Cancellation Policy applies to all services offered by Arize Healing.
1. Refund Policy
Refunds are handled at the practitioner’s discretion.
Unless otherwise stated in writing:
- Services may be non-refundable
- All sales may be considered final once booked or initiated
2. Cancellations & No-Shows
- Cancellation and rescheduling policies are determined by the practitioner
- Missed appointments or late cancellations may result in fees at the practitioner's discretion
- Rescheduling is not guaranteed and may be offered at the practitioner's discretion
3. Nature of Services
Due to the personalized, time-based nature of services:
- Sessions require reserved time
- Services are delivered live
- Outcomes vary by individual
4. Agreement
By booking a service, you confirm that you have read, understood, and agreed to this Refund & Cancellation Policy.
5. Policy Changes
We reserve the right to modify this policy at any time. Continued use of services constitutes acceptance of the updated policy.
6. Contact Information
For service-related questions or requests, contact:
Arize Healing
San Francisco, CA
Privacy Policy
Last updated: January 2026
Arize Healing is committed to protecting your privacy.
This Privacy Policy describes how Arize Healing (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with our services, whether provided in person, online, or virtually.
We are committed to protecting your privacy and handling personal information in accordance with applicable privacy laws, including HIPAA (where applicable), PIPEDA (Canada), and global best-practice privacy principles.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number
- Mailing address
- Booking and communication details
- Date of birth (where relevant)
- Emergency contact details
b) Health & Wellness Information
Depending on the services provided, this may include:
- Intake forms and health history
- Treatment notes and session records
- Client-reported symptoms or concerns
- Progress notes and recommendations
- Where applicable, this information may be considered Protected Health Information (PHI).
c) Administrative & Technical Information
- Appointment scheduling details
- Billing and payment records (processed by third-party providers)
- Technical data (IP address, browser type, device information, usage data)
- Insurance information (if applicable)
2. How We Use Information
We use personal and health information for the minimum necessary purposes, including:
- Providing and delivering services
- Scheduling and managing appointments
- Maintaining client records
- Communicating with you
- Processing payments
- Complying with legal, ethical, and professional obligations
- Improving our services and client experience
- Meeting legal, ethical, and professional obligations
3. Third-Party Services
Payments and certain services are handled by trusted third-party providers. We do not store full payment details.
Third parties are required to maintain appropriate privacy and security standards.
4. Cookies & Tracking
We may use cookies or similar technologies to improve website functionality and analyze usage. You may disable cookies in your browser, though some features may not function properly.
5. Data Protection & Security
We use reasonable administrative and technical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.
6. Age Restriction
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.
7. Consent
By using our services and submitting your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw consent at any time, subject to legal, professional, and record-keeping obligations.
8. Disclosure of Information
We do not sell or trade personal information.
We may disclose information:
- To service providers who support our operations (e.g., scheduling software, payment processors, secure record systems)
- Where required or permitted by law
- With your explicit consent
- All third parties are required to maintain appropriate confidentiality and security safeguards.
9. Data Retention
Client records are retained for as long as required by:
- Applicable laws and regulations
- Professional standards
- Insurance or liability requirements
10. Your Rights
Unless otherwise requested by a governing authority, you have the right to:
- Access your personal information
- Request corrections
- Request deletion (subject to legal obligations)
- Ask questions about how your information is handled
- Requests may be submitted using the contact details below.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. Continued use of services constitutes acceptance of the revised policy.
9. Contact Information
For privacy-related questions or requests, contact:
Arize Healing
San Francisco, CA
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